Documents establishing the relevant grounds
We will identify any review or appeal grounds while leaving clinical assessment to qualified specialists.
Initial records include status evidence, the relevant report or decision and proof of submission or receipt. Medical and family documents are relevant only where they support the particular ground. We will clarify further requirements after defining the issue.
Planning the next steps
After reviewing the records, we will explain what is established, what is missing and the next document needed. Scope and fees will be agreed. Existing submissions and decisions will be taken into account so further work remains consistent.
Before work begins
What should my first message include?
Describe the event, name the document and mention any relevant date. We will then clarify the task and required records.
When will the fee be agreed?
After clarifying the review, deliverable and any continuing involvement. The fee will be agreed before work starts.
Are photographs of documents enough?
Legible copies of all pages are useful for an initial review. The procedure will determine whether originals or certified copies are needed.
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