Start with procedural status
An initial message should identify the authority and documents served so the appropriate next steps can be assessed.
Identify the document received, the investigating authority and your procedural status. Key records and a chronology are enough for an initial assessment. Access to further material and participation depend on the applicable procedure.
Planning the next steps
After reviewing the records, we will explain what is established, what is missing and the next document needed. Scope and fees will be agreed. Existing submissions and decisions will be taken into account so further work remains consistent.
Before work begins
What should my first message include?
Describe the event, name the document and mention any relevant date. We will then clarify the task and required records.
When will the fee be agreed?
After clarifying the review, deliverable and any continuing involvement. The fee will be agreed before work starts.
Are photographs of documents enough?
Legible copies of all pages are useful for an initial review. The procedure will determine whether originals or certified copies are needed.
Explore related topics
Searches and questioning: procedural review
Before a search or interview, the legal basis and participant status need to be clear.
Read more ServicesCrime reporting and the investigation register
After reporting an offence, establish what confirms receipt and what happened next.
Read more ServicesVictims' rights and compensation
A victim needs a clear route to participate, not simply a record of a report.
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